Hi, I'm Carsten, a strategic thinker, introvert, and unapologetic INTJ-A, with a dash of German precision (you'll notice it as soon as I start talking). I've been living in England since 2004, after relocating from Germany at first to Reading, and Central London is where I've truly found my place in the world. Urban life suits me perfectly - London's mix of parks and fast-paced city living offers all the "countryside" I could ever need, thank you very much!
By day, I'm a Strategic/Digital Transformation Director at Verizon's Business Group, where I geek out over Customer Operations. Certified as Lean Six Sigma Black Belt (DMAIC & DMADV) in the US and trained in data science and econometrics, I'm all about driving change. Whether it's through advanced data insights, machine learning, or process engineering, I'm always on the lookout for ways to solve business problems and make things better, faster, and smarter.
Before stepping into this role, I spent 15 years growing within Verizon's EMEA Network Services Repair - starting as an engineer, then moving relatively quickly into team leadership and management roles. Ultimately I led the organization as its Associate Director. It was an incredible journey, paving the way for my transition into Lean Six Sigma, Business, and Digital Transformation.
Outside of work, I stay connected to the world of science by being a member of the Ri (Royal Institution), where I enjoy enlightening talks and courses. When I'm not absorbing scientific wonders, you'll probably find me at a concert, museum, theatre, or walking through the city - at a brisk Londoner's pace, naturally, with headphones firmly in place to avoid accidental chit-chat. ;-)
Anyway, since personal homepages haven't been a thing since the early 2000s, I'll wrap it up here. Kudos if you've made it this far, thanks for reading!